How paying for online reviews backfires – @HarvardBiz #ContentMarketing

We all know, deep down, that there’s something just a little bit suspect about paying for endorsements. This month’s Harvard Business Review (September-October 2017) has a short summary of research that shows how paying for reviews can actually backfire – reducing the number of reviews as valuable reviewers shy away from being seen as paid […]

The three stories of self, us and now – ideas.TED.com

Eric Liu discusses the nature of power and how stories can change the status quo, on Ideas.TED.com. This is true far beyond the context of civic power in which Liu writes. “When you want to challenge the powerful, you must change the story.” He outlines three nested stories we must tell; The Story of Self […]

Sci-fi prototyping with @SciFutures #contentmarketing #writing

The Times has a profile of SciFutures, a firm that creates sci-fi short stories to help businesses and other organisations envision the future and develop strategies in response. It’s a great concept and one already taken up by firms like Visa, Ford, Pepsi and Samsung, along with NATO and the US Navy. We are all […]

Microcopy, (or simply attention to detail?) – @thisisseth #contentmarketing

Seth Godin is on a roll about writing… “People rarely read to the end. And they almost never spend as much time reading your words as you spend writing them. Which makes it ironic that the little phrases we use (in designing a simple form, or when we answer the phone) matter so much.” Read […]

outsource-burningpine

Seth on words – @thisisseth #writing

Two useful posts from Seth Godin on the power of words; use sparingly… “… if you try to say three things, we will hear nothing. Because most of the time, we’re hardly listening. Ads, instructions, industrial design—they all work better when they try to say one thing at a time.” and … “Words matter. They […]

Science isn’t something to believe or not believe. It’s something to do – @thisisseth

Another from Seth Godin: “Science is a process. It’s not pretending it has the right answer, it merely has the best process to get closer to that right answer. Science is an ongoing argument, one where you show your work and make a prediction about what’s going to happen next.” We desperately need more science, […]

Queen's College, Cambridge

The long view

A trip to Cambridge (for an early orientation as we embark on the great university search for son and heir) made me ponder the immeasurable benefits of a long-term perspective. The university dates back nearly 800 years. Cambridge city on a sunny Saturday bustles and buzzes with tourists, but inside their ancient walls each college […]

Knives, tell them well – @thisisseth

Seth Godin on knives: “Cooks know that a sharp knife is less likely to cause injury, because it goes where you point it. It does what you tell it to do, which means you can focus on what you want the outcome to be. The challenge of a sharp knife is that it puts ever […]

We owe you nothing – @thisisseth

Seth Godin points to a trend or attitude in business: to take a merely transactional perspective. “The dedicated fan sat through endless losing games. Even steven. Ticket purchased, game delivered. We owe you nothing. The problem with ‘even steven’ is that it turns trust and connection and emotions into nothing but a number. Revenue on […]

I want t-shirts …

New Journey Marketing explains why that may not be such a good idea, here. I joined Microsoft in the time of t-shirts, the period of polo-shirts. It was the very summer of personalised fleeces. I suspect that the very fine folks at Fat Face made a fortune from us. Somewhere, I still have a couple of […]

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